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We are here to help you!

Problems can always occur and you should feel confident that we will help you to solve these issues in a fast and efficient way.

Support hours​

Monday – Friday: 08:00 – 16:00 (CET)

Saturday – Sunday: Closed

Public Norwegian holidays: Closed

If you purchased OneStop Reporting products via a partner, please contact that partner for initial support.

Send us an e-mail

Describe your issue and send us an e-mail: support.osr@visma.com.

Other services

Consultant

If you need help building reports or budgets, contact our consulting department here.
Contact consultant: konsulent.osr@visma.com

User guides

Here you will find a complete user guide and documentation for OneStop Reporting.

Go to help

OSR v. 4.x resources

Here you will find installation files, MCL files and user documentation for OSR 4.x and older.
Click here

Frequently asked questions​

WHat´s included in our support agreement?

Click here to view our Service level agreement.

Technical requirements for Report Designer:

Excel v.2013 or later has to be locally installed. For MAC-users, Excel must be run on Windows for MAC. Click here for more information.

How to Install windows on mac?

Here is an external article describing how to install Windows on a MAC.

What are best-practices when it comes to sharing reports?

Sharing reports and categories: Best practices

Useful links

Technical requirements
Privacy Policy
Data processing agreement
Terms of service
Service level agreement

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