Support - OneStop Reporting

We are here to help you!

Problems can always occur and you should feel confident that we will help you to solve these issues in a fast and efficient way.

Support hours

Monday – Friday:

09:00 – 11:00 and 12:00 – 14:00(CET)

Saturday – Sunday: Closed

Public Norwegian holidays: Closed

If you purchased OneStop Reporting products via a partner, please contact that partner for initial support.

Click below to visit our Help page and documentation site.

How to get help?

Create Support ticket

Create a support ticket here. Access is given upon request.

Chat with us

Monday – Friday: 09:00 – 14:00 (CET)

Send us an email

Describe your issue and send us an email.

eLearning

OneStop Reporting offers an online training platform – eLearning. The platform contains educational courses and videos, so that you can a get unique insight into the OneStop Reporting solutions.

Frequently Asked Questions

WHat´s included in our Support agreement?

Click here to view our Service level agreement.

Technical requirements for Report Designer:

Excel v.2013 or later has to be locally installed.
For MAC-users, Excel must be run on Windows for MAC. Click here for more information.

How to Install windows on mac?

Here is an external article describing how to install Windows on a MAC.

What are best-practices when it comes to sharing reports?

Sharing reports and categories: Best practices

We are here to help you!

Support hours