We are here to help you!
Problems can always occur and you should feel confident that we will help you to solve these issues in a fast and efficient way.
Support hours
Monday – Friday: 08:00 – 18:00 (CET)
Saturday – Sunday: Closed
Public Norwegian holidays: Closed
If you purchased OneStop Reporting products via a partner, please contact that partner for initial support.
How to get help
Call us
Visma Software Customer care: +47 09101
Chat
Click on the chat-icon on bottopm right corner
Send us an e-mail
Describe your issue and send us an e-mail: support.osr@visma.com.
Other services
Consultant
If you need help building reports or budgets, contact our consulting department here.
User guides
Here you will find a complete user guide and documentation for OneStop Reporting.
OSR v. 4.x resources
Here you will find installation files, MCL files and user documentation for OSR 4.x and older.
Frequently asked questions
WHat´s included in our support agreement?
Click here to view our Service level agreement.
Technical requirements for Report Designer:
Excel v.2013 or later has to be locally installed. For MAC-users, Excel must be run on Windows for MAC. Click here for more information.
How to Install windows on mac?
Here is an external article describing how to install Windows on a MAC.
What are best-practices when it comes to sharing reports?
Sharing reports and categories: Best practices
