We are here to help you!

Problems can always occur and you should feel confident that we will help you to solve these issues in a fast and efficient way.

Support hours​

Monday – Friday: 08:00 – 16:00 (CET)

Saturday – Sunday: Closed

Public Norwegian holidays: Closed

If you purchased OneStop Reporting products via a partner, please contact that partner for initial support.

How to get help

Send us an e-mail

Describe your issue and send us an e-mail: support.osr@visma.com.

Other services


If you need help building reports or budgets, contact our consulting department here.

User guides

Here you will find a complete user guide and documentation for OneStop Reporting.

OSR v. 4.x resources

Here you will find installation files, MCL files and user documentation for OSR 4.x and older.

Frequently asked questions​

Technical requirements for Report Designer:

Excel v.2013 or later has to be locally installed. For MAC-users, Excel must be run on Windows for MAC. Click here for more information.

How to Install windows on mac?

Here is an external article describing how to install Windows on a MAC.

OneStop Reporting